Privacy Policy
At Artup AI, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and AI services. By accessing or using Artup AI, you agree to the terms of this Privacy Policy.
Information We Collect
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Personal Information: When you register, purchase, or interact with our services, we may collect information such as your name, email address, payment details, and account credentials.
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Usage Data: We automatically collect information about your interactions with our website and services, including IP address, browser type, device information, access times, and pages viewed.
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Content Data: We may collect and process the content you submit, generate, or interact with using our AI tools.
How We Use Your Information
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To provide, operate, and maintain our services.
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To process transactions and send related information, including confirmations and invoices.
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To improve, personalize, and expand our services.
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To communicate with you, including customer support, updates, and marketing (where permitted).
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To monitor and analyze usage and trends to improve user experience and security.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. This section explains what cookies we use, why we use them, and how you can control them.
What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and allowing us to understand how you use our services.
Types of Cookies We Use
Essential Cookies (Necessary)
These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility.
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Login Session: Remembers that you're logged in as you navigate between pages
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Security: Protects against cross-site request forgery and other security threats
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Cookie Consent: Remembers your cookie preferences
Analytics Cookies (Help Us Improve)
These privacy-friendly analytics help us create a better experience for you. We only collect anonymous, aggregated data to understand what works well and what needs improvement - no personal information is ever shared or sold.
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Matomo Analytics: Privacy-first analytics hosted on our own servers - your data never leaves our control and is GDPR-compliant by design
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Microsoft Clarity: Helps us see which features you find most useful so we can make them even better (anonymous usage patterns only)
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Performance Monitoring: Quickly identifies and fixes bugs or slow loading times to keep your experience smooth
Your privacy matters: We never track you across other websites or sell your data. This data helps us build features you'll actually love.
Managing Your Cookie Preferences
You have control over cookies and can manage your preferences in several ways:
Website Cookie Settings
When you first visit our website, you'll see a cookie banner where you can choose to accept all cookies or only essential ones.
Browser Settings
You can control cookies through your browser settings. Note that disabling cookies may affect some features of our website.
- • Chrome: Settings → Privacy and security → Cookies and other site data
- • Firefox: Settings → Privacy & Security → Cookies and Site Data
- • Safari: Preferences → Privacy → Manage Website Data
- • Edge: Settings → Cookies and site permissions → Cookies and stored data
Third-Party Cookies
Some cookies on our website are set by third-party services. These include:
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Matomo Analytics: Self-hosted analytics that keeps data on our servers (privacy-first approach)
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Microsoft Clarity: For user behavior analytics (only loaded with consent)
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Social Media Platforms: For social sharing and login features
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Payment Processors: For secure payment processing
Cookie Retention
Cookies are stored for different periods depending on their purpose:
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Session Cookies: Deleted when you close your browser
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Persistent Cookies: Stored for up to 1 year, depending on the cookie type
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Analytics Cookies: Typically stored for 2 years
Questions About Cookies?
If you have any questions about our use of cookies or this Cookie Policy, please contact us at support@artup.ai.
How We Share Your Information
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Service Providers: We may share your information with third-party vendors who help us operate, provide, and improve our services (such as payment processors, analytics, and hosting providers).
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Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
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Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
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You may access, update, or delete your personal information by contacting us at support@artup.ai.
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You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails.
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Depending on your location, you may have additional rights under applicable data protection laws.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us to have it removed.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@artup.ai.